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PT16: Route ID for the Visually Impaired

This service package assists visually impaired travelers to identify the appropriate bus and route to their intended destination. It provides information from bus stop infrastructure to visually impaired travelers portable devices that can be converted to audible information regarding the appropriate bus and route. It also allows the visually impaired traveler to query the portable device to identify route options.

Relevant Regions: Australia, Canada, European Union, and United States

Enterprise

Development Stage Roles and Relationships

Installation Stage Roles and Relationships

Operations and Maintenance Stage Roles and Relationships
(hide)

Source Destination Role/Relationship
Connected Vehicle Roadside Equipment Maintainer Connected Vehicle Roadside Equipment Maintains
Connected Vehicle Roadside Equipment Manager Connected Vehicle Roadside Equipment Manages
Connected Vehicle Roadside Equipment Owner Connected Vehicle Roadside Equipment Maintainer System Maintenance Agreement
Connected Vehicle Roadside Equipment Owner Connected Vehicle Roadside Equipment Manager Operations Agreement
Connected Vehicle Roadside Equipment Owner Personal Information Device Maintainer Maintenance Data Exchange Agreement
Connected Vehicle Roadside Equipment Owner Personal Information Device Owner Information Exchange and Action Agreement
Connected Vehicle Roadside Equipment Owner Personal Information Device User Service Usage Agreement
Connected Vehicle Roadside Equipment Owner Transit Management Center Maintainer Maintenance Data Exchange Agreement
Connected Vehicle Roadside Equipment Owner Transit Management Center Owner Information Exchange and Action Agreement
Connected Vehicle Roadside Equipment Owner Transit Management Center User Service Usage Agreement
Connected Vehicle Roadside Equipment Owner Traveler Application Usage Agreement
Connected Vehicle Roadside Equipment Supplier Connected Vehicle Roadside Equipment Owner Warranty
Personal Information Device Maintainer Personal Information Device Maintains
Personal Information Device Manager Personal Information Device Manages
Personal Information Device Manager Traveler System Usage Agreement
Personal Information Device Owner Connected Vehicle Roadside Equipment Maintainer Maintenance Data Exchange Agreement
Personal Information Device Owner Connected Vehicle Roadside Equipment Owner Information Provision and Action Agreement
Personal Information Device Owner Connected Vehicle Roadside Equipment User Service Usage Agreement
Personal Information Device Owner Personal Information Device Maintainer System Maintenance Agreement
Personal Information Device Owner Personal Information Device Manager Operations Agreement
Personal Information Device Owner Transit Management Center Maintainer Maintenance Data Exchange Agreement
Personal Information Device Owner Transit Management Center Owner Information Provision and Action Agreement
Personal Information Device Owner Transit Management Center User Service Usage Agreement
Personal Information Device Owner Transit Vehicle OBE Maintainer Maintenance Data Exchange Agreement
Personal Information Device Owner Transit Vehicle OBE Owner Information Provision and Action Agreement
Personal Information Device Owner Transit Vehicle OBE User Service Usage Agreement
Personal Information Device Supplier Personal Information Device Owner Warranty
Transit Management Center Maintainer Transit Management Center Maintains
Transit Management Center Manager Transit Management Center Manages
Transit Management Center Owner Connected Vehicle Roadside Equipment Maintainer Maintenance Data Exchange Agreement
Transit Management Center Owner Connected Vehicle Roadside Equipment Owner Information Provision Agreement
Transit Management Center Owner Connected Vehicle Roadside Equipment User Service Usage Agreement
Transit Management Center Owner Personal Information Device Maintainer Maintenance Data Exchange Agreement
Transit Management Center Owner Personal Information Device Owner Information Provision Agreement
Transit Management Center Owner Personal Information Device User Service Usage Agreement
Transit Management Center Owner Transit Management Center Maintainer System Maintenance Agreement
Transit Management Center Owner Transit Management Center Manager Operations Agreement
Transit Management Center Owner Transit Vehicle OBE Maintainer Maintenance Data Exchange Agreement
Transit Management Center Owner Transit Vehicle OBE Owner Information Provision Agreement
Transit Management Center Owner Transit Vehicle OBE User Service Usage Agreement
Transit Management Center Owner Traveler Application Usage Agreement
Transit Management Center Owner Traveler Support Equipment Maintainer Maintenance Data Exchange Agreement
Transit Management Center Owner Traveler Support Equipment Owner Information Provision Agreement
Transit Management Center Owner Traveler Support Equipment User Service Usage Agreement
Transit Management Center Supplier Transit Management Center Owner Warranty
Transit Vehicle OBE Maintainer Transit Vehicle OBE Maintains
Transit Vehicle OBE Manager Transit Vehicle OBE Manages
Transit Vehicle OBE Owner Personal Information Device Maintainer Maintenance Data Exchange Agreement
Transit Vehicle OBE Owner Personal Information Device Owner Expectation of Data Provision
Transit Vehicle OBE Owner Personal Information Device User Service Usage Agreement
Transit Vehicle OBE Owner Transit Management Center Maintainer Maintenance Data Exchange Agreement
Transit Vehicle OBE Owner Transit Management Center Owner Expectation of Data Provision
Transit Vehicle OBE Owner Transit Management Center User Service Usage Agreement
Transit Vehicle OBE Owner Transit Vehicle OBE Maintainer System Maintenance Agreement
Transit Vehicle OBE Owner Transit Vehicle OBE Manager Operations Agreement
Transit Vehicle OBE Owner Traveler Application Usage Agreement
Transit Vehicle OBE Owner Traveler Vehicle Operating Agreement
Transit Vehicle OBE Supplier Transit Vehicle OBE Owner Warranty
Traveler Personal Information Device Operates
Traveler Traveler Support Equipment Operates
Traveler Support Equipment Maintainer Traveler Support Equipment Maintains
Traveler Support Equipment Manager Traveler System Usage Agreement
Traveler Support Equipment Manager Traveler Support Equipment Manages
Traveler Support Equipment Owner Connected Vehicle Roadside Equipment Maintainer Maintenance Data Exchange Agreement
Traveler Support Equipment Owner Connected Vehicle Roadside Equipment Owner Information Exchange and Action Agreement
Traveler Support Equipment Owner Connected Vehicle Roadside Equipment User Service Usage Agreement
Traveler Support Equipment Owner Transit Management Center Maintainer Maintenance Data Exchange Agreement
Traveler Support Equipment Owner Transit Management Center Owner Information Exchange and Action Agreement
Traveler Support Equipment Owner Transit Management Center User Service Usage Agreement
Traveler Support Equipment Owner Traveler Support Equipment Maintainer System Maintenance Agreement
Traveler Support Equipment Owner Traveler Support Equipment Manager Operations Agreement
Traveler Support Equipment Supplier Traveler Support Equipment Owner Warranty

Functional

This service package includes the following Functional View PSpecs:

Physical Object Functional Object PSpec Number PSpec Name
Connected Vehicle Roadside Equipment RSE Transit User Guidance 1.1.1.6 Collect Vehicle Roadside Safety Data
4.7.3 Provide Transit Traveler Roadside Interface
Personal Information Device Personal Pedestrian Safety 6.8.1.3 Process Personal Portable Device Location Data
6.8.1.4 Update Traveler Navigable Map Database
6.8.2.3 Monitor Pedestrian Safety Status
6.8.2.4 Provide Pedestrian Personal Interface
6.8.3.3 Provide Traveler Personal Interface
6.8.3.6 Provide Personal Safety Messages
Personal Trip Planning and Route Guidance 6.8.1.1.1 Determine Personal Portable Device Guidance Method
6.8.1.1.2 Provide Personal Portable Device Dynamic Guidance
6.8.1.2 Provide Personal Portable Device Guidance Interface
6.8.1.4 Update Traveler Navigable Map Database
6.8.3.1 Get Traveler Personal Request
6.8.3.2 Provide Traveler with Personal Travel Information
6.8.3.3 Provide Traveler Personal Interface
6.8.3.5 Provide Traveler Transit Services Interface
7.5.3 Provide Personal Payment Device Interface
Transit Management Center Transit Center Information Services 4.2.1.3 Produce Transit Service Data for External Use
4.2.1.6 Produce Transit Service Data for Manage Transit Use
4.2.1.7 Provide Interface for Other Transit Management Data
Transit Vehicle OBE Transit Vehicle On-Board Information Services 4.1.1 Process On-Board Systems Data
4.1.2 Determine Transit Vehicle Service Status
4.1.7 Provide Transit Advisory Interface on Vehicle
4.6.2 Determine Traveler Needs on Vehicle
Traveler Support Equipment Transit Stop Information Services 4.7.1 Provide Traveler Roadside & Vehicle Data Interface
4.7.2.1 Detect Traveler at Roadside
4.7.2.5 Provide Traveler Roadside Fare Interface
4.7.2.7 Provide Transit Roadside Passenger Data
6.3.2 Provide Public Traveler Interface

Physical

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Includes Physical Objects:

Physical Object Class Description
Connected Vehicle Roadside Equipment Field 'Connected Vehicle Roadside Equipment' (CV RSE) represents the Connected Vehicle roadside devices that are used to send messages to, and receive messages from, nearby vehicles using Dedicated Short Range Communications (DSRC) or other alternative wireless communications technologies. Communications with adjacent field equipment and back office centers that monitor and control the RSE are also supported. This device operates from a fixed position and may be permanently deployed or a portable device that is located temporarily in the vicinity of a traffic incident, road construction, or a special event. It includes a processor, data storage, and communications capabilities that support secure communications with passing vehicles, other field equipment, and centers.
Personal Information Device Personal The 'Personal Information Device' provides the capability for travelers to receive formatted traveler information wherever they are. Capabilities include traveler information, trip planning, and route guidance. Frequently a smart phone, the Personal Information Device provides travelers with the capability to receive route planning and other personally focused transportation services from the infrastructure in the field, at home, at work, or while en-route. Personal Information Devices may operate independently or may be linked with vehicle on-board equipment. This subsystem also supports safety related services with the capability to broadcast safety messages and initiate a distress signal or request for help.
Transit Management Center Center The 'Transit Management Center' manages transit vehicle fleets and coordinates with other modes and transportation services. It provides operations, maintenance, customer information, planning and management functions for the transit property. It spans distinct central dispatch and garage management systems and supports the spectrum of fixed route, flexible route, paratransit services, transit rail, and bus rapid transit (BRT) service. The physical object's interfaces support communication between transit departments and with other operating entities such as emergency response services and traffic management systems.
Transit Vehicle OBE Vehicle The 'Transit Vehicle On-Board Equipment' (OBE) resides in a transit vehicle and provides the sensory, processing, storage, and communications functions necessary to support safe and efficient movement of passengers. The types of transit vehicles containing this physical object include buses, paratransit vehicles, light rail vehicles, other vehicles designed to carry passengers, and supervisory vehicles. It collects ridership levels and supports electronic fare collection. It supports a traffic signal prioritization function that communicates with the roadside physical object to improve on-schedule performance. Automated vehicle location enhances the information available to the transit operator enabling more efficient operations. On-board sensors support transit vehicle maintenance. The physical object supports on-board security and safety monitoring. This monitoring includes transit user or vehicle operator activated alarms (silent or audible), as well as surveillance and sensor equipment. The surveillance equipment includes video (e.g. CCTV cameras), audio systems and/or event recorder systems. It also furnishes travelers with real-time travel information, continuously updated schedules, transfer options, routes, and fares. A separate 'Vehicle OBE' physical object supports the general vehicle safety and driver information capabilities that apply to all vehicles, including transit vehicles. The Transit Vehicle OBE supplements these general capabilities with capabilities that are specific to transit vehicles.
Traveler Personal The 'Traveler' represents any individual who uses transportation services. The interfaces to the traveler provide general pre-trip and en-route information supporting trip planning, personal guidance, and requests for assistance in an emergency that are relevant to all transportation system users. It also represents users of a public transportation system and addresses interfaces these users have within a transit vehicle or at transit facilities such as roadside stops and transit centers.
Traveler Support Equipment Field 'Traveler Support Equipment' provides access to traveler information at transit stations, transit stops, other fixed sites along travel routes (e.g., rest stops, merchant locations), and major trip generation locations such as special event centers, hotels, office complexes, amusement parks, and theaters. Traveler information access points include kiosks and informational displays supporting varied levels of interaction and information access. At transit stops this might be simple displays providing schedule information and imminent arrival signals. This may be extended to include multi-modal information including traffic conditions and transit schedules to support mode and route selection at major trip generation sites. Personalized route planning and route guidance information can also be provided based on criteria supplied by the traveler. It also supports service enrollment and electronic payment of transit fares. In addition to the traveler information provision, it also enhances security in public areas by supporting traveler activated silent alarms.

Includes Functional Objects:

Functional Object Description Physical Object
Personal Pedestrian Safety 'Personal Pedestrian Safety' improves pedestrian, cyclist, and other vulnerable road user safety by providing personal location information to the infrastructure that can be used to avoid collisions involving vulnerable road users. It may also alert the vulnerable road user of unsafe conditions, augmenting or extending information provided by signals and signs. The information provided and the user interface delivery mechanism (visual, audible, or haptic) can also be tailored to the needs of the user that is carrying or wearing the device that hosts the application. Personal Information Device
Personal Trip Planning and Route Guidance 'Personal Trip Planning and Route Guidance' provides a personalized trip plan to the traveler. The trip plan is calculated based on preferences and constraints supplied by the traveler and provided to the traveler for confirmation. Coordination may continue during the trip so that the route plan can be modified to account for new information. Many equipment configurations are possible including systems that provide a basic trip plan to the traveler as well as more sophisticated systems that can provide transition by transition guidance to the traveler along a multi-modal route with transfers. Devices represented by this functional object include desktop computers at home, work, or at major trip generation sites, plus personal devices such as tablets and smart phones. Personal Information Device
RSE Transit User Guidance 'RSE Transit User Guidance' uses short range communications to provide terminal or stop-specific guidance to transit user devices that assists users in finding the right stop and the right bus. Optionally, this object can collect the transit user location and planned itinerary so that tailored guidance can be provided. Connected Vehicle Roadside Equipment
Transit Center Information Services 'Transit Center Information Services' collects the latest available information for a transit service and makes it available to transit customers and to Transportation Information Centers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are en route. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users. Transit Management Center
Transit Stop Information Services 'Transit Stop Information Services' furnishes transit users with real-time travel-related information at transit stops, multi-modal transfer points, and other public transportation areas. It provides transit users with information on transit routes, schedules, transfer options, available services, fares, and real-time schedule adherence. In addition to tailored information for individual transit users, it supports general annunciation and/or display of imminent arrival information and other information of general interest to transit users. Traveler Support Equipment
Transit Vehicle On-Board Information Services 'Transit Vehicle On-board Information Services' furnishes en route transit users with real-time travel-related information on-board a transit vehicle. Current information that can be provided to transit users includes transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, non-motorized transportation services, and special events are provided. In addition to tailored information for individual transit users, it also supports general annunciation and/or display of general schedule information, imminent arrival information, and other information of general interest to transit users. Transit Vehicle OBE

Includes Information Flows:

Information Flow Description
personal location The current location (latitude, longitude, and elevation) reported by the personal information or safety device
personal transit information General and personalized transit information for a particular fixed route, flexible route, or paratransit system.
transit information user request Request for special transit routing, real-time schedule information, and availability information.
transit stop guidance Information sent from bus stop infrastructure to portable devices that includes stop-specific bus schedules and routes.
transit traveler information Transit information prepared to support transit users and other travelers. It contains transit schedules, real-time arrival information, fare schedules, alerts and advisories, and general transit service information.
transit traveler request Request by a Transit traveler to summon assistance, request transit information, or request any other transit services.
transit user guidance application info Transit user guidance application information including current transit traveler information and associated parameters and thresholds that control the delivery of this information. This flow also supports remote control of the application so the application can be taken offline, reset, or restarted.
transit user guidance application status Transit user guidance application status reported by the RSE. This includes current operational state and status of the RSE and a record of system operation.
transit user information Information about individual transit users boarding a transit vehicle, used to track a user's progress on a scheduled transit trip.
transit vehicle information Information about the transit vehicle route and stops, including current location along the route and next stop.
traveler input User input from a traveler to summon assistance, request travel information, make a reservation, or request any other traveler service.
traveler interface updates Visual or audio information (e.g., routes, messages, guidance, emergency information) that is provided to the traveler.

Goals and Objectives

Associated Planning Factors and Goals

Planning Factor Goal
B. Increase the safety of the transportation system for motorized and nonmotorized users; Reduce fatalities and injuries
C. Increase the security of the transportation system for motorized and nonmotorized users; Improve security
D. Increase the accessibility and mobility of people and for freight; Reduce congestion
J. Enhance travel and tourism. Support travel and tourism

Associated Objective Categories

Objective Category
System Options: Modal Options for Individuals with Disabilities
Transit Operations and Management: Customer Service
Transit Operations and Management: Safety

Associated Objectives and Performance Measures

Objective Performance Measure
Decrease by X percent on an annual basis the number of complaints per 1,000 boarding passengers. Complaint rate.
Increase customer service ratings by X percent in Y years. Customer satisfaction rating
Increase personal safety ratings by X percent within Y years. Personal safety and customer service ratings.
Increase the availability of transit to individuals with disabilities by X percent by year Y. The percent of individuals with disabilities that can access transit.
Increase the percent of intersections with ADA (Americans with Disabilities Act) provisions to X percent by year Y. The percent of intersections with ADA provisions.
Increase the percent of transit stops with ADA (Americans with Disabilities Act) provisions to X percent by year Y. The percent of transit stops with ADA provisions.


 
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.

Needs and Requirements

Need Functional Object Requirement
01 Transit Operations needs to know the location and destination of the visually impaired traveler in order to identify the correct route and stop information to provide to the traveler via their personal device. Personal Pedestrian Safety 01 The personal information device shall provide the current location (latitude, longitude, and elevation) of the non-motorized travelers.
03 The personal traveler interface shall provide traveler location information to transit vehicles.
RSE Transit User Guidance 03 The field element shall collect information about individual transit users boarding a transit vehicle. This information can be used to track a user's progress on a scheduled transit trip and can contain indication of special needs of the traveler, such as that they are visually impaired.
Transit Center Information Services 09 The center shall receive trip requests from travelers, including those who are visually impaired which include the current location of the traveler.
Transit Vehicle On-Board Information Services 03 The transit vehicle shall support input and output forms that are suitable for travelers with physical disabilities.
02 Transit Operations needs to be able to provide transit vehicle route and stop information to the traveler via their personal device. Personal Pedestrian Safety 04 The personal traveler interface shall provide to a transit vehicle the traveler's intent to board the transit vehicle including the transit stop at which the traveler would like to board.
06 The personal traveler interface shall provide the traveler with an indication that an approaching transit vehicle is the one they want to board based on their input trip itinerary.
07 The personal traveler interface shall provide the traveler with an indication that a nearby transit vehicle is preparing to leave a station or stop.
Personal Trip Planning and Route Guidance 04 The personal traveler interface shall present personal trip planning information to the traveler in audible or visual forms consistent with a personal device, and suitable for travelers with hearing and vision physical disabilities.
RSE Transit User Guidance 01 The field element shall provide stop-specific bus schedules and routes information to personal traveler devices.
Transit Center Information Services 10 The center shall provide route and stop information to travelers, including those who are visually impaired, based on their trip requests.
03 Transit Operations needs to provide bus arrival information at the stop to support visually impaired travelers. Personal Pedestrian Safety 05 The personal traveler interface shall provide the traveler with warnings about approaching vehicles.
06 The personal traveler interface shall provide the traveler with an indication that an approaching transit vehicle is the one they want to board based on their input trip itinerary.
Transit Stop Information Services 04 The public interface for travelers shall present information to the traveler in a form suitable for travelers with physical disabilities including travelers who are visually impaired.

Related Sources

Document Name Version Publication Date
ConOps for Transit Connected Vehicle Draft 3/31/2012
FHWA-JPO-21-860 - Phase 1 Concept of Operations (ConOps) – Buffalo NY ITS4US Deployment Project Final 7/14/2021


Security

In order to participate in this service package, each physical object should meet or exceed the following security levels.

Physical Object Security
Physical Object Confidentiality Integrity Availability Security Class
Connected Vehicle Roadside Equipment Moderate Moderate Moderate Class 2
Personal Information Device Moderate High Moderate Class 3
Transit Management Center Moderate Moderate Moderate Class 2
Transit Vehicle OBE Moderate Moderate Moderate Class 2
Traveler Support Equipment Moderate Moderate Moderate Class 2



In order to participate in this service package, each information flow triple should meet or exceed the following security levels.

Information Flow Security
Source Destination Information Flow Confidentiality Integrity Availability
Basis Basis Basis
Connected Vehicle Roadside Equipment Personal Information Device transit stop guidance Not Applicable Moderate Moderate
This data is broadcast and intended for general consumption. False information here could play havoc with an individual's schedule and cause inconvenience to users of transit services that received incorrect information. This data should be available through other means, but it will be more convenient if available. Depending on the implementation and other dissemination methods, this may be LOW.
Connected Vehicle Roadside Equipment Transit Management Center transit user guidance application status Moderate Moderate Low
This information could be of interest to a malicious individual who is attempting to determine the best way to accomplish a crime. As such it would be best to not make it easily accessible. If this is compromised, it could send unnecessary maintenance workers, or cause the appearance of excessive traffic violations, leading to further unnecessary investigation. A delay in reporting this may cause a delay in necessary maintenance, but (a) this is not time-critical and (b) there are other channels for reporting malfunctioning. Additionally, there is a message received notification, which means that RSE can ensure that all intersection safety issues are delivered.
Personal Information Device Connected Vehicle Roadside Equipment personal location Not Applicable High Moderate
This data is intentionally transmitted to everyone via a broadcast. It can also be determined via other visual indicators. An incorrect location message could lead to a false warning or lack of warning. A lack of warning can have obvious catastrophic consequences, while a false warning could lead to users ignoring warnings due to perceived inaccuracy. Given that this triple may apply to highly dynamic environments (such as work zones), its accuracy is paramount, and thus if sent, must have HIGH integrity. There are other visual indicators about the geofenced areas. PID users in dynamic environments (incident and work zones) should know when they are leaving a geofenced area. As long as they remain in the geofenced area, this information is not as necessary. Not all pedestrians will carry a personal information device, and the system should be able to operate without this information.
Personal Information Device Connected Vehicle Roadside Equipment transit user information Moderate Moderate Moderate
May contain the PII of the originator, which should be readable only by the intended recepient lest the originator's privacy be violated. If the implementation does not provide traveler identity, this may be reduced to LOW. If this is compromised or corrupted, the user's needs may not be properly communicated or met. If this is forged, the transit provider may provide unnecessary services. If this is not available, the user may not receive transit services offered, and as with other transit services may ceases using the system. While the immediate impact is LOW, long term impact is MODERATE due to user confidence issues.
Personal Information Device Transit Management Center transit information user request Moderate Moderate Moderate
Contains a personalized request by an individual traveler, so should not be readable by anyone except the intended recipient. If corrupted this would result in failed connection protection. If modified intentionally would cause either failed protection or unnecessary protection. In any case these affect the efficacy and efficiency of the transit system, but the scope of the effects are limited, thus MODERATE and not HIGH. If unavailable that transit connection protection will not function. Given the scope of the application, this affects only those riders requiring protection, which should be limited scope, thus MODERATE and not HIGH.
Personal Information Device Transit Vehicle OBE personal location Not Applicable High Moderate
This data is intentionally transmitted to everyone via a broadcast. It can also be determined via other visual indicators. An incorrect location message could lead to a false warning or lack of warning. A lack of warning can have obvious catastrophic consequences, while a false warning could lead to users ignoring warnings due to perceived inaccuracy. Given that this triple may apply to highly dynamic environments (such as work zones), its accuracy is paramount, and thus if sent, must have HIGH integrity. There are other visual indicators about the geofenced areas. PID users in dynamic environments (incident and work zones) should know when they are leaving a geofenced area. As long as they remain in the geofenced area, this information is not as necessary. Not all pedestrians will carry a personal information device, and the system should be able to operate without this information.
Personal Information Device Transit Vehicle OBE transit user information Moderate Moderate Moderate
May contain the PII of the originator, which should be readable only by the intended recepient lest the originator's privacy be violated. If the implementation does not provide traveler identity, this may be reduced to LOW. If this is compromised or corrupted, the user's needs may not be properly communicated or met. If this is forged, the transit provider may provide unnecessary services. If this is not available, the user may not receive transit services offered, and as with other transit services may ceases using the system. While the immediate impact is LOW, long term impact is MODERATE due to user confidence issues.
Personal Information Device Traveler traveler interface updates Not Applicable Moderate Moderate
Personalized data that includes directions and guidance for an individual, but eventually evident anyway. Should be accurate as the Traveler will be relying on this information for routing and related choices. Lack of accuracy will result in lack of confidence from the traveler as well as an unsatisfactory trip, leading to a negative feedback spiral. Users expect their devices to work. If information is not presented to the operator, the relevant applications simply won't be used.
Transit Management Center Connected Vehicle Roadside Equipment transit user guidance application info Moderate Moderate Low
This information could be of interest to a malicious individual who is attempting to determine the best way to accomplish a crime. As such it would be best to not make it easily accessible. If this is compromised, it could send unnecessary maintenance workers, or cause the appearance of excessive traffic violations, leading to further unnecessary investigation. A delay in reporting this may cause a delay in necessary maintenance, but (a) this is not time-critical and (b) there are other channels for reporting malfunctioning. Additionally, there is a message received notification, which means that RSE can ensure that all intersection safety issues are delivered.
Transit Management Center Personal Information Device personal transit information Moderate Moderate Moderate
Contains a personalized reponse to an individual traveler, so should not be readable by anyone except that traveler. If incorrect, the traveler may believe they have to make other plans, which is a significant inconvenience to them, but affects a limited scope so MODERATE not HIGH. If unavailable, the traveler may make other plans, which is a significant inconvenience to them, but affects a limited scope so MODERATE not HIGH.
Transit Management Center Transit Vehicle OBE transit traveler information Low Moderate Moderate
This information is not sensitive. It is generally made public, to support transit system functionality. Accuracy of this data is important for decision making purposes. Corruption of this data could lead to revenue loss and confusion. Does not happen often, but when this information is needed its use is imminent. Consequently the flow needs to be reliable for those limited times.
Transit Management Center Traveler Support Equipment transit traveler information Low Moderate Moderate
This information is not sensitive. It is generally made public, to support transit system functionality. Accuracy of this data is important for decision making purposes. Corruption of this data could lead to revenue loss and confusion. Does not happen often, but when this information is needed its use is imminent. Consequently the flow needs to be reliable for those limited times.
Transit Vehicle OBE Personal Information Device transit vehicle information Low Moderate Moderate
Data is intended for public use. General transit schedule information, as well as more specific "next stop" and similar information should be prompt and correct or users will lose confidence and not use the system. Also inconvenienced by the lack of correct and timely information. Impact is localized and limited however, so MODERATE and not HIGH. General transit schedule information, as well as more specific "next stop" and similar information should be prompt and correct or users will lose confidence and not use the system. Also inconvenienced by the lack of correct and timely information. Impact is localized and limited however, so MODERATE and not HIGH.
Transit Vehicle OBE Transit Management Center transit traveler request Moderate Moderate Moderate
May contain the PII of the originator, which should be readable only by the intended recepient lest the originator's privacy be violated. If the implementation does not provide traveler identity, this may be reduced to LOW. If this is compromised or corrupted, the user's needs may not be properly communicated or met. If this is forged, the transit provider may provide unnecessary services. If this is not available, the user may not receive transit services offered, and as with other transit services may ceases using the system. While the immediate impact is LOW, long term impact is MODERATE due to user confidence issues.
Transit Vehicle OBE Traveler traveler interface updates Not Applicable Moderate Moderate
This data is informing the vehicle of operational information that is relevant to the operation of the vehicle. It should not contain anything sensitive, and does not matter if another person can observe it. Should be accurate as the Traveler will be relying on this information for routing and related choices. Lack of accuracy will result in lack of confidence from the traveler as well as an unsatisfactory trip, leading to a negative feedback spiral. Users expect their devices to work. If information is not presented to the operator, the relevant applications simply won't be used.
Traveler Personal Information Device traveler input Not Applicable Moderate Low
This data is informing the vehicle of operational information that is relevant to the operation of the vehicle. It should not contain anything sensitive, and does not matter if another person can observe it. While public, information must be correct or travelers may make incorrect decisions with regard to their travel plans. Information is available through other means, though depending on the location this might not always be the case, in which case this would be MODERATE.
Traveler Transit Vehicle OBE traveler input Not Applicable Moderate Low
This data is informing the vehicle of operational information that is relevant to the operation of the vehicle. It should not contain anything sensitive, and does not matter if another person can observe it. While public, information must be correct or travelers may make incorrect decisions with regard to their travel plans. Information is available through other means, though depending on the location this might not always be the case, in which case this would be MODERATE.
Traveler Traveler Support Equipment traveler input Not Applicable Moderate Low
Publicly available information, while not directly observable, is intended for widespread distribution While public, information must be correct or travelers may make incorrect decisions with regard to their travel plans. Information is available through other means, though depending on the location this might not always be the case, in which case this would be MODERATE.
Traveler Support Equipment Connected Vehicle Roadside Equipment transit traveler information Low Moderate Moderate
This information is not sensitive. It is generally made public, to support transit system functionality. Accuracy of this data is important for decision making purposes. Corruption of this data could lead to revenue loss and confusion. Does not happen often, but when this information is needed its use is imminent. Consequently the flow needs to be reliable for those limited times.
Traveler Support Equipment Transit Management Center transit information user request Moderate Moderate Moderate
Contains a personalized request by an individual traveler, so should not be readable by anyone except the intended recipient. If corrupted this would result in failed connection protection. If modified intentionally would cause either failed protection or unnecessary protection. In any case these affect the efficacy and efficiency of the transit system, but the scope of the effects are limited, thus MODERATE and not HIGH. If unavailable that transit connection protection will not function. Given the scope of the application, this affects only those riders requiring protection, which should be limited scope, thus MODERATE and not HIGH.
Traveler Support Equipment Traveler traveler interface updates Not Applicable Moderate Moderate
Publicly available information, while not directly observable, is intended for widespread distribution Should be accurate as the Traveler will be relying on this information for routing and related choices. Lack of accuracy will result in lack of confidence from the traveler as well as an unsatisfactory trip, leading to a negative feedback spiral. Users expect their devices to work. If information is not presented to the operator, the relevant applications simply won't be used.

Standards

The following table lists the standards associated with physical objects in this service package. For standards related to interfaces, see the specific information flow triple pages.

Name Title Physical Object
CTI 4001 RSU Dedicated Short-Range Communications Roadside Unit Specifications (FHWA-JPO-17-589) Connected Vehicle Roadside Equipment




System Requirements

System Requirement Need
001 The system shall receive trip requests from travelers, including those who are visually impaired which include the current location of the traveler. 01 Transit Operations needs to know the location and destination of the visually impaired traveler in order to identify the correct route and stop information to provide to the traveler via their personal device.
002 The system shall provide route and stop information to travelers, including those who are visually impaired, based on their trip requests. 02 Transit Operations needs to be able to provide transit vehicle route and stop information to the traveler via their personal device.
003 The system shall provide stop-specific bus schedules and routes information to personal traveler devices. 02 Transit Operations needs to be able to provide transit vehicle route and stop information to the traveler via their personal device.
004 The system shall collect information about individual transit users boarding a transit vehicle. This information can be used to track a user's progress on a scheduled transit trip and can contain indication of special needs of the traveler, such as that 01 Transit Operations needs to know the location and destination of the visually impaired traveler in order to identify the correct route and stop information to provide to the traveler via their personal device.
005 The system shall present information to the traveler in a form suitable for travelers with physical disabilities including travelers who are visually impaired. 03 Transit Operations needs to provide bus arrival information at the stop to support visually impaired travelers.
006 The system shall provide the current location (latitude, longitude, and elevation) of the non-motorized travelers. 01 Transit Operations needs to know the location and destination of the visually impaired traveler in order to identify the correct route and stop information to provide to the traveler via their personal device.
007 The system shall provide traveler location information to transit vehicles. 01 Transit Operations needs to know the location and destination of the visually impaired traveler in order to identify the correct route and stop information to provide to the traveler via their personal device.
008 The system shall provide to a transit vehicle the traveler's intent to board the transit vehicle including the transit stop at which the traveler would like to board. 02 Transit Operations needs to be able to provide transit vehicle route and stop information to the traveler via their personal device.
009 The system shall provide the traveler with warnings about approaching vehicles. 03 Transit Operations needs to provide bus arrival information at the stop to support visually impaired travelers.
010 The system shall provide the traveler with an indication that an approaching transit vehicle is the one they want to board based on their input trip itinerary. 02 Transit Operations needs to be able to provide transit vehicle route and stop information to the traveler via their personal device.
03 Transit Operations needs to provide bus arrival information at the stop to support visually impaired travelers.
011 The system shall provide the traveler with an indication that a nearby transit vehicle is preparing to leave a station or stop. 02 Transit Operations needs to be able to provide transit vehicle route and stop information to the traveler via their personal device.
012 The system shall present personal trip planning information to the traveler in audible or visual forms consistent with a personal device, and suitable for travelers with hearing and vision physical disabilities. 02 Transit Operations needs to be able to provide transit vehicle route and stop information to the traveler via their personal device.
013 The system shall support input and output forms that are suitable for travelers with physical disabilities. 01 Transit Operations needs to know the location and destination of the visually impaired traveler in order to identify the correct route and stop information to provide to the traveler via their personal device.